FAQs
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Due to the rise of companies issuing ESA letters without formal evaluation, on January 1, 2022, Califonia law AB 468 went into effect. This law requires that there be an established patient-provider relationship before an ESA letter is issued. Specifically, there must be at least two visits, 30-days apart before the ESA letter can be issued. This is why GSP was founded—to make getting an ESA letter more of a medical practice and less of a business!
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Visit our scheduling page to view availability and book with Dr. Magsino as early as today!
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We allow cancellations for a full refund up to 48 hours before your scheduled evaluation. We do not issue refunds for any reason for cancellations with less than 48 hours’ notice or after your evaluation.
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While it’s not required, we would love to meet your furry best friend!
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No, you do not.
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Of course! But, what we’ve found is that psychiatric providers either won’t write ESA letters for their patients or patients can’t see a provider (long wait times and expensive insurance copays). That’s why GSP makes the ESA process easy if you are waiting to see a psychiatric provider.
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Unfortunately, Dr. Magsino must perform an independent evaluation in order to determine if an ESA letter is appropriate for you. While we welcome you sharing previous diagnoses, you must still attend the evaluation and follow-up in order to receive your ESA letter.
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Medically and legally, an ESA letter is a prescription. Just like medications must be evaluated periodically to make sure they’re still appropriate, the same goes for an ESA letter. If somewhere isn’t requiring follow-ups for your ESA letter, it’s not a legitimate practice and leaves you at risk.
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Too many to name! It’s been scientifically proven that pets can improve moods, reduce anxiety, and encourage physical activity. Many people claim that pets help them when medication or therapy can’t. And, who doesn’t need an excuse to get (or keep!) their furry best friend by their side?
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ESAs are covered under the Americans with Disabilities Act and the Fair Housing Act. This means that your employer or workplace must provide reasonable accommodations for you and your ESA (but contact your work’s HR or school’s disability office for more information). Under the Fair Housing Act, landlords cannot discriminate against you or charge you fees for having an ESA, even if they do not allow pets in their complex. Also, some airlines allow ESAs on board without additional fees (check with your specific airline for more information).
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No. Service animals are specially trained to perform a task for a person with a disability. For example, a person with diabetes has a dog that can detect their blood sugar and alert them if it’s low. Emotional support animals provide comfort to patients diagnosed with psychiatric condition.
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ESAs are generally not allowed anywhere that prohibits pets (such as restaurants or grocery stores), since they are not considered service animals. Additionally, not all airlines allow ESAs onboard, so check with your specific airline if you are planning to travel with your ESA.
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First, we want to make sure your pet is well-cared for (we’re sure they are!). But, since ESAs are prescriptions, this could leave you and our provider liable if your ESA were to cause injury to someone or damage to property. This is another reason why we’re different from other ESA websites out there—we truly care for you and your pet!
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Of course! Any information you submit is kept strictly confidential. Our telehealth appointments are securely encrypted, as well.